The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results

The Employee Experience How to Attract Talent Retain Top Performers and Drive Results Ever notice how companies with the best service also have the happiest employees That s no accident Do you want to build a strong successful organization Start by ignoring your customers

  • Title: The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results
  • Author: Tracy Maylett
  • ISBN: -
  • Page: 411
  • Format: Kindle Edition
  • Ever notice how companies with the best service also have the happiest employees That s no accident

    Do you want to build a strong, successful organization Start by ignoring your customers Really Instead, focus first on creating a better employee experience, or EX Your employees interact with customers, make them smile, and carry your brand message from the warehou

    Ever notice how companies with the best service also have the happiest employees That s no accident

    Do you want to build a strong, successful organization Start by ignoring your customers Really Instead, focus first on creating a better employee experience, or EX Your employees interact with customers, make them smile, and carry your brand message from the warehouse to the front lines If your employees are having a great experience, so will your customers.

    In The Employee Experience, employee engagement pioneers Tracy Maylett and Matthew Wride reveal the secrets not only to attracting and retaining top talent, but to building a deeply engaged workforce the foundation of organizational success With deep insights into the dynamics of trust and mutual expectations, this book shows that before you can deliver a transcendent customer experience CX , you must first build a superlative EX.

    With real world examples and than 24 million employee survey responses, Maylett and Wride reveal a clear, consistent pattern among the world s most successful organizations By establishing a clear set of expectations and promises collectively known as the Contract and upholding it consistently, employers can build the trust that leads to powerful engagement.

    Whether in business, healthcare, education, sports, or nonprofit, these organizations are consistently su

    • ✓ The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results Á Tracy Maylett
      411 Tracy Maylett
    The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results

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